Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't log into my Chase accounts

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by jonzn4SUSE

more options

Won't let me log into my Chase accounts

Won't let me log into my Chase accounts

All Replies (3)

more options

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search I closed my account sometime ago, but the login still works. see screenshot

more options

It is possible that Chase no longer supports your Firefox 78.15.0 version that is the last version for your OS (i.e. you can't update to a more recent version) and in that case you are out of luck.

more options

cor-el said

It is possible that Chase no longer supports your Firefox 78.15.0 version that is the last version for your OS (i.e. you can't update to a more recent version) and in that case you are out of luck.

Supported browsers

   Chrome 95.0 and higher
   Firefox 98.0 and higher
   Safari 15.0 and higher
   Edge 95.0 and higher

We don't support:

   Beta or development browser versions
   3rd party browser extensions

Required operating systems

Windows® operating system:

   Windows 7 and higher

Macintosh® operating system:

   High Sierra (version 10.13 and higher)