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"my.yahoo.com" preferences required

  • 5 replies
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  • 7 views
  • Last reply by Ron Belcher

Ron Belcher
Ron Belcher
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117.0.1 Mozilla Firefox Snap for Ubuntu installed Total Adblock installed Enter URL "my.yahoo.com", the "My Portfolio" page comes up, the portfolio box presents a message: "Oops, something went wrong. Please try again." I went to Settings, Manage Exceptions, entered "https://my.yahoo.com" and clicked Add Exception. "https://my.yahoo.com" it appeared in the Website listing below. I clicked Save Changes. I retried the My.Yahoo tab again and the same error resulted. Where do I need to change what preferences, Yahoo or Total Adblock?

117.0.1 Mozilla Firefox Snap for Ubuntu installed Total Adblock installed Enter URL "my.yahoo.com", the "My Portfolio" page comes up, the portfolio box presents a message: "Oops, something went wrong. Please try again." I went to Settings, Manage Exceptions, entered "https://my.yahoo.com" and clicked Add Exception. "https://my.yahoo.com" it appeared in the Website listing below. I clicked Save Changes. I retried the My.Yahoo tab again and the same error resulted. '''Where''' do I need to change '''what''' preferences, Yahoo or Total Adblock?

Chosen solution

I would suggest Adblock Plus. I've used it for so long, I should pay them.  ;-)) Mark it as resolved and have a good day.

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All Replies (5)

jonzn4SUSE
jonzn4SUSE
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What do you get when trying with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf If it works in Safe Mode, then you know you'll need to tweak Total Adblock.

Modified by jonzn4SUSE

cor-el
cor-el
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Ron Belcher
Ron Belcher Question owner
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I removed Total Adblock and the My.Yahoo page works fine. I am going to try a different ad blocker.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Chosen Solution

I would suggest Adblock Plus. I've used it for so long, I should pay them.  ;-)) Mark it as resolved and have a good day.

Ron Belcher
Ron Belcher Question owner
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Adblock Plus solved the problem.