Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Remove authentication required pop-up

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by TyDraniu

madeleine.allaire
madeleine.allaire
more options

When I open Firefox it has an "authentication required" window pop up, with my old school email. I no longer have access to this account, and need to remove this authentication setting. Thank you for any help.

When I open Firefox it has an "authentication required" window pop up, with my old school email. I no longer have access to this account, and need to remove this authentication setting. Thank you for any help.

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Is it from proxy? Try to go to Settings -> Network -> Proxy -> and switch to No proxy.