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Firefox not supporting ZOOM

  • 3 replies
  • 0 have this problem
  • 5 views
  • Last reply by jonzn4SUSE

yomiryam
yomiryam
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When I enter ZOOM using FIREFOX browser, the message I receive is that FIREFOX does not support ZOOM connecting to my microphone/audio (I connect to ZOOM via browser). This did work up until about 2 weeks ago.

Any ideas?

When I enter ZOOM using FIREFOX browser, the message I receive is that FIREFOX does not support ZOOM connecting to my microphone/audio (I connect to ZOOM via browser). This did work up until about 2 weeks ago. Any ideas?

All Replies (3)

zeroknight
zeroknight
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Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check the Web Console for relevant-looking messages.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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This Zoom test works for me. see screenshot https://zoom.us/test