We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Only some folders show the number of messages, but not all

  • 2 replies
  • 0 have this problem
  • Last reply by MrYossu

more options

I recently updated to TB version 128.0.1esr, and whilst looking around to see what's new, I noticed that you can set it to show the number of messages in a folder. This is probably not new, but I never noticed it before.

However, when I look at the folders, some show the number of messages, and some don't. See the attached screenshot for what I mean.

I use unified view, but I see the same issue if I look at all folders.

Anyone able to explain why this happens? I'd like it to show the number of messages for all folders.

Thanks

I recently updated to TB version 128.0.1esr, and whilst looking around to see what's new, I noticed that you can set it to show the number of messages in a folder. This is probably not new, but I never noticed it before. However, when I look at the folders, some show the number of messages, and some don't. See the attached screenshot for what I mean. I use unified view, but I see the same issue if I look at all folders. Anyone able to explain why this happens? I'd like it to show the number of messages for all folders. Thanks
Attached screenshots

All Replies (2)

more options

If you open (select) one of the folders that has no total, does the number appear (may take a while for IMAP folders)?

Helpful?

more options

@sfhowes Yes it does. Oddly enough, it shows a large percentage of them as unread, which is definitely not correct, as I'm very careful not to archive unread messages. I cold understand one or two slipping through, but not the large amount TB is showing.

However, the numbers are now showing. I wonder why it only shows them after you select them? I would have thought the point of the feature was to do it automatically.

Thanks

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.