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Youtube is causing Firefox to crash after the update

  • 7 replies
  • 4 have this problem
  • Last reply by Fresko-1

Fresko-1
Fresko-1
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Firefox start crashing after the recent update, I use trial and error and figured it's specifically Youtube. Browsing on other sites, even watching videos from other sites has cause zero issues so far. All my recent crashes all states: "EXCEPTION_BREAKPOINT"

my last three recent reports: https://crash-stats.mozilla.org/report/index/4728ddd7-dac7-40a0-89d0-823fa0241008 https://crash-stats.mozilla.org/report/index/6b646b7c-bc88-44a9-9d57-4b6360241008 https://crash-stats.mozilla.org/report/index/2db09a8d-e049-4753-a9dd-9a4750241007

Firefox start crashing after the recent update, I use trial and error and figured it's specifically Youtube. Browsing on other sites, even watching videos from other sites has cause zero issues so far. All my recent crashes all states: "EXCEPTION_BREAKPOINT" my last three recent reports: https://crash-stats.mozilla.org/report/index/4728ddd7-dac7-40a0-89d0-823fa0241008 https://crash-stats.mozilla.org/report/index/6b646b7c-bc88-44a9-9d57-4b6360241008 https://crash-stats.mozilla.org/report/index/2db09a8d-e049-4753-a9dd-9a4750241007

All Replies (7)

TyDraniu
TyDraniu
  • Top 25 Contributor
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This is due your AVG Antivirus. We've reached out to our Avast contacts to make them fix it. For now try to disable your AV.

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Fresko-1
Fresko-1 Question owner
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Odd, are you sure its AVG? Youtube plays with no issues on chrome, i can watch other videos on firefox no issues. It's only youtube that would trigger a crash and it only started after the recent update

Modified by Fresko-1

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Fresko-1
Fresko-1 Question owner
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TyDraniu said
This is due your AVG Antivirus. We've reached out to our Avast contacts to make them fix it. For now try to disable your AV.

https://crash-stats.mozilla.org/report/index/b7c9ab82-3f62-4446-a179-4a5ff0241010 latest crash, you sure it's AVG? Still crashes even after latest update. I tried fresh install as well.

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TyDraniu
TyDraniu
  • Top 25 Contributor
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Yes, I'm pretty sure. It's kinda fixed in version 132 and you have 131.0.2. Perhaps they'll do 131.0.3.

We don't crash anymore in 132, but still connection is being closed sometimes as a result of the unexpected packet interception by AVG.

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msrant1
msrant1
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I dont have AVG, but I still have the problem.

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Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

We believe that Avast may he resolved this issue.

Please can you check to make sure that you have the latest version of Avast. Please can you let us know if this fixes the issue or if it does not, the version number of Avast that you have installed.

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Fresko-1
Fresko-1 Question owner
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Paul said
Hi We believe that Avast may he resolved this issue. Please can you check to make sure that you have the latest version of Avast. Please can you let us know if this fixes the issue or if it does not, the version number of Avast that you have installed.

I have AVG, not Avast. But it seems there hasn't been a crash yet so far.

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