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Can't log into Gmail

  • 1 reply
  • 1 has this problem
  • 33 views
  • Last reply by brownlfb

brownlfb
brownlfb
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I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10.

I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone.

Is this a Firefox issue?

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10. I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone. Is this a Firefox issue?
Attached screenshots

Modified by brownlfb

Chosen solution

Update; In case anyone else has the issue I have it sorted! After I posted I saw the 'see also' 'Can't log into any Google account'. Following that link I saw a suggestion to remove all Google cookies which I have now done and all is back working as it should be!

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brownlfb
brownlfb Question owner
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Chosen Solution

Update; In case anyone else has the issue I have it sorted! After I posted I saw the 'see also' 'Can't log into any Google account'. Following that link I saw a suggestion to remove all Google cookies which I have now done and all is back working as it should be!

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