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Unwanted Junk and Spam Filtering

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by mminieri

mminieri
mminieri
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Persistent issue. I have now UNCHECKED (UK = unticked) EVERY BOX in the JUNK setings - both GLOBALLY - and for all 9 of my email account settings. Also cleared the "learning" memory.

TB still occassionally intercepts inbox mail and routes to other folders as junk or spam. Odd, but it is often frequently used email of my own origin, or from others on in my address book, but sometimes it actually is junk or spam.

I invest tremendous time in building the filter list and do not want TB to do anything other than follow THAT list.

I will reiterate a post comment that there needs to be an option to have ONE MASTER FILTER LIST to apply to all email accounts.

No image attached. If you don't know what the JUNK settings screen looks like ..... you are very probably NOT a person that should answer this.

'''Persistent issue. I have now UNCHECKED (UK = unticked) EVERY BOX in the JUNK setings - both GLOBALLY - and for all 9 of my email account settings. Also cleared the "learning" memory.''' TB still occassionally intercepts inbox mail and routes to other folders as junk or spam. Odd, but it is often frequently used email of my own origin, or from others on in my address book, but sometimes it actually is junk or spam. I invest tremendous time in building the filter list and do not want TB to do anything other than follow THAT list. I will reiterate a post comment that there needs to be an '''''option''''' to have ONE MASTER FILTER LIST to apply to all email accounts. No image attached. If you don't know what the JUNK settings screen looks like ..... you are very probably NOT a person that should answer this.

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
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If mail is still being filtered for junk or spam, despite all such settings being disabled in TB, it's probably happening at the mail provider's end before the mail reaches TB.

https://support.mozilla.org/en-US/questions/1404881

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mminieri
mminieri Question owner
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I suppose that could be, other than the fact that I have email accounts on Yahoo, and Gmail and my own hosted web and mail server plus, some of that mail is be put in a Local Folder ......... that I myself created.

Thanks for the suggestions in any case.

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