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Can't access a link under a website

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  • 0 have this problem
  • 11 views
  • Last reply by T3cH

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I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understand why or how to correct it.

All Replies (1)

more options

Likely this error is caused by outdated or corrupted cookies. Here's documentation on how to clear cookies and site data. https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

First clear cookies and site data for just the website. If that doesn't fix it try, clearing all cookies and site data for the entire browser.

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