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Problem restoring emails

  • 3 replies
  • 0 have this problem
  • 3 views
  • Last reply by david

chrisbrysland
chrisbrysland
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I recently lost all my Stored messages (don't know what I did). I have tried restoring everything from my backup device with no success. My backup data is as follows:- Chris's email 3.2.25 (version 128.6.1est (64 bit) Thunderbird Profiles jb1w6eta-esr imapMail imap.virginmedia.com

My stored folders are there.

I have tried importing using Thunderbird Tools Import From a Thunderbird Installation Choose a Profile folder I have then entered various levels of above backup They all say complete without actually transferring any data.

The current level of Thunderbird I have installed is 128.7.1esr.. Since this is different from the backup could that have an effect or am I missing a step in the import procedure?

Thanks for any help

I recently lost all my Stored messages (don't know what I did). I have tried restoring everything from my backup device with no success. My backup data is as follows:- Chris's email 3.2.25 (version 128.6.1est (64 bit) Thunderbird Profiles jb1w6eta-esr imapMail imap.virginmedia.com My stored folders are there. I have tried importing using Thunderbird Tools Import From a Thunderbird Installation Choose a Profile folder I have then entered various levels of above backup They all say complete without actually transferring any data. The current level of Thunderbird I have installed is 128.7.1esr.. Since this is different from the backup could that have an effect or am I missing a step in the import procedure? Thanks for any help

All Replies (3)

david
david
  • Top 10 Contributor
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can you do a screenprint of the profile folder contents? Was the backup created while thunderbird was running?

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chrisbrysland
chrisbrysland Question owner
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Not sure this is what you are looking for. I copied this with Thunderbird running. Did you mean this profile or one taken when I ran the backup? Thunderbird would not be running when I took the backup.

[InstallD78BF5DD33499EC2] Default=Profiles/jb1w6eta.default-esr Locked=1


[Profile1] Name=default IsRelative=1 Path=Profiles/ob5lv2co.default Default=1

[Profile0] Name=default-esr IsRelative=1 Path=Profiles/jb1w6eta.default-esr

[General] StartWithLastProfile=1 Version=2

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david
david
  • Top 10 Contributor
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Your screenprint shows two profiles, but your post indicates the desired profile is named jb1w6eta-sdr, which is not shown. Try a screenprint of the contents of the desired profile. Also if the lost messages were in the IMAP account, they will repopulate.

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