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Firefox 3.6.3, running in Windows 7, won't save my passwords.

  • 5 replies
  • 22 have this problem
  • 8 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

Issue

I have another kind of problem with Firefox

Description

I'm operating in Windows 7 and recently upgraded to Firefox 3.6.3. I can no longer save my passwords. I've tried the fixes on line, but they make no sense.

This happened

Every time Firefox opened

I upgraded to 3.6.3

Troubleshooting information

 Application Basics

       Name
       Firefox

       Version
       3.6.3

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Adblock Plus
       1.2
       true
        

       BetterPrivacy
       1.47.4
       true
        

       Click&Clean
       3.6.5.0
       true
       clickclean@hotcleaner.com

       HistoryBlock
       1.3.5
       true
       historyblock@kain

       Malware Search
       0.9.1
       true
       {27c60876-b5c9-4335-b4f3-52b26782220c}

       Move Media Player
       1.0.0.071303000006
       true
       moveplayer@movenetworks.com

       PlacesCleaner
       0.3.5.2
       true
       PlacesCleaner@sto.tw

       WOT
       20100503
       true
        

       Password Exporter
       1.2
       true
        

 Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.history_expire_days.mirror
       180

       browser.history_expire_days_min
       30

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage
       http://www.yahoo.com

       browser.startup.homepage_override.mstone
       rv:1.9.2.3

       extensions.lastAppVersion
       3.6.3

       network.cookie.prefsMigrated
       true

       places.last_vacuum
       1275323020

       print.print_printer
       Acquisition

       print.printer_Acquisition.print_bgcolor
       false

       print.printer_Acquisition.print_bgimages
       false

       print.printer_Acquisition.print_command

       print.printer_Acquisition.print_downloadfonts
       false

       print.printer_Acquisition.print_edge_bottom
       0

       print.printer_Acquisition.print_edge_left
       0

       print.printer_Acquisition.print_edge_right
       0

       print.printer_Acquisition.print_edge_top
       0

       print.printer_Acquisition.print_evenpages
       true

       print.printer_Acquisition.print_footercenter

       print.printer_Acquisition.print_footerleft
       &PT

       print.printer_Acquisition.print_footerright
       &D

       print.printer_Acquisition.print_headercenter

       print.printer_Acquisition.print_headerleft
       &T

       print.printer_Acquisition.print_headerright
       &U

       print.printer_Acquisition.print_in_color
       true

       print.printer_Acquisition.print_margin_bottom
       0.5

       print.printer_Acquisition.print_margin_left
       0.5

       print.printer_Acquisition.print_margin_right
       0.5

       print.printer_Acquisition.print_margin_top
       0.5

       print.printer_Acquisition.print_oddpages
       true

       print.printer_Acquisition.print_orientation
       0

       print.printer_Acquisition.print_pagedelay
       500

       print.printer_Acquisition.print_paper_data
       1

       print.printer_Acquisition.print_paper_height
       11.00

       print.printer_Acquisition.print_paper_size_type
       0

       print.printer_Acquisition.print_paper_size_unit
       0

       print.printer_Acquisition.print_paper_width
       8.50

       print.printer_Acquisition.print_reversed
       false

       print.printer_Acquisition.print_scaling
       1.00

       print.printer_Acquisition.print_shrink_to_fit
       true

       print.printer_Acquisition.print_to_file
       false

       print.printer_Acquisition.print_unwriteable_margin_bottom
       0

       print.printer_Acquisition.print_unwriteable_margin_left
       0

       print.printer_Acquisition.print_unwriteable_margin_right
       0

       print.printer_Acquisition.print_unwriteable_margin_top
       0

       print.printer_PDF_Writer.print_bgcolor
       false

       print.printer_PDF_Writer.print_bgimages
       false

       print.printer_PDF_Writer.print_command

       print.printer_PDF_Writer.print_downloadfonts
       false

       print.printer_PDF_Writer.print_edge_bottom
       0

       print.printer_PDF_Writer.print_edge_left
       0

       print.printer_PDF_Writer.print_edge_right
       0

       print.printer_PDF_Writer.print_edge_top
       0

       print.printer_PDF_Writer.print_evenpages
       true

       print.printer_PDF_Writer.print_footercenter

       print.printer_PDF_Writer.print_footerleft
       &PT

       print.printer_PDF_Writer.print_footerright
       &D

       print.printer_PDF_Writer.print_headercenter

       print.printer_PDF_Writer.print_headerleft
       &T

       print.printer_PDF_Writer.print_headerright
       &U

       print.printer_PDF_Writer.print_in_color
       true

       print.printer_PDF_Writer.print_margin_bottom
       0.5

       print.printer_PDF_Writer.print_margin_left
       0.5

       print.printer_PDF_Writer.print_margin_right
       0.5

       print.printer_PDF_Writer.print_margin_top
       0.5

       print.printer_PDF_Writer.print_oddpages
       true

       print.printer_PDF_Writer.print_orientation
       0

       print.printer_PDF_Writer.print_pagedelay
       500

       print.printer_PDF_Writer.print_paper_data
       1

       print.printer_PDF_Writer.print_paper_height
       11.00

       print.printer_PDF_Writer.print_paper_size_type
       0

       print.printer_PDF_Writer.print_paper_size_unit
       0

       print.printer_PDF_Writer.print_paper_width
       8.50

       print.printer_PDF_Writer.print_reversed
       false

       print.printer_PDF_Writer.print_scaling
       1.00

       print.printer_PDF_Writer.print_shrink_to_fit
       true

       print.printer_PDF_Writer.print_to_file
       false

       print.printer_PDF_Writer.print_unwriteable_margin_bottom
       0

       print.printer_PDF_Writer.print_unwriteable_margin_left
       0

       print.printer_PDF_Writer.print_unwriteable_margin_right
       0

       print.printer_PDF_Writer.print_unwriteable_margin_top
       0

       privacy.sanitize.migrateFx3Prefs
       true

       privacy.sanitize.timeSpan
       0

       security.warn_viewing_mixed
       false

Firefox version

3.6.3

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Plugins installed

  • -npmnqmp 071303000006
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Shockwave Flash 10.0 r45
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
== Issue == I have another kind of problem with Firefox == Description == I'm operating in Windows 7 and recently upgraded to Firefox 3.6.3. I can no longer save my passwords. I've tried the fixes on line, but they make no sense. == This happened == Every time Firefox opened == I upgraded to 3.6.3 == == Troubleshooting information == Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Adblock Plus 1.2 true BetterPrivacy 1.47.4 true Click&Clean 3.6.5.0 true clickclean@hotcleaner.com HistoryBlock 1.3.5 true historyblock@kain Malware Search 0.9.1 true {27c60876-b5c9-4335-b4f3-52b26782220c} Move Media Player 1.0.0.071303000006 true moveplayer@movenetworks.com PlacesCleaner 0.3.5.2 true PlacesCleaner@sto.tw WOT 20100503 true Password Exporter 1.2 true Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.history_expire_days_min 30 browser.places.importBookmarksHTML false browser.places.smartBookmarksVersion 2 browser.startup.homepage http://www.yahoo.com browser.startup.homepage_override.mstone rv:1.9.2.3 extensions.lastAppVersion 3.6.3 network.cookie.prefsMigrated true places.last_vacuum 1275323020 print.print_printer Acquisition print.printer_Acquisition.print_bgcolor false print.printer_Acquisition.print_bgimages false print.printer_Acquisition.print_command print.printer_Acquisition.print_downloadfonts false print.printer_Acquisition.print_edge_bottom 0 print.printer_Acquisition.print_edge_left 0 print.printer_Acquisition.print_edge_right 0 print.printer_Acquisition.print_edge_top 0 print.printer_Acquisition.print_evenpages true print.printer_Acquisition.print_footercenter print.printer_Acquisition.print_footerleft &PT print.printer_Acquisition.print_footerright &D print.printer_Acquisition.print_headercenter print.printer_Acquisition.print_headerleft &T print.printer_Acquisition.print_headerright &U print.printer_Acquisition.print_in_color true print.printer_Acquisition.print_margin_bottom 0.5 print.printer_Acquisition.print_margin_left 0.5 print.printer_Acquisition.print_margin_right 0.5 print.printer_Acquisition.print_margin_top 0.5 print.printer_Acquisition.print_oddpages true print.printer_Acquisition.print_orientation 0 print.printer_Acquisition.print_pagedelay 500 print.printer_Acquisition.print_paper_data 1 print.printer_Acquisition.print_paper_height 11.00 print.printer_Acquisition.print_paper_size_type 0 print.printer_Acquisition.print_paper_size_unit 0 print.printer_Acquisition.print_paper_width 8.50 print.printer_Acquisition.print_reversed false print.printer_Acquisition.print_scaling 1.00 print.printer_Acquisition.print_shrink_to_fit true print.printer_Acquisition.print_to_file false print.printer_Acquisition.print_unwriteable_margin_bottom 0 print.printer_Acquisition.print_unwriteable_margin_left 0 print.printer_Acquisition.print_unwriteable_margin_right 0 print.printer_Acquisition.print_unwriteable_margin_top 0 print.printer_PDF_Writer.print_bgcolor false print.printer_PDF_Writer.print_bgimages false print.printer_PDF_Writer.print_command print.printer_PDF_Writer.print_downloadfonts false print.printer_PDF_Writer.print_edge_bottom 0 print.printer_PDF_Writer.print_edge_left 0 print.printer_PDF_Writer.print_edge_right 0 print.printer_PDF_Writer.print_edge_top 0 print.printer_PDF_Writer.print_evenpages true print.printer_PDF_Writer.print_footercenter print.printer_PDF_Writer.print_footerleft &PT print.printer_PDF_Writer.print_footerright &D print.printer_PDF_Writer.print_headercenter print.printer_PDF_Writer.print_headerleft &T print.printer_PDF_Writer.print_headerright &U print.printer_PDF_Writer.print_in_color true print.printer_PDF_Writer.print_margin_bottom 0.5 print.printer_PDF_Writer.print_margin_left 0.5 print.printer_PDF_Writer.print_margin_right 0.5 print.printer_PDF_Writer.print_margin_top 0.5 print.printer_PDF_Writer.print_oddpages true print.printer_PDF_Writer.print_orientation 0 print.printer_PDF_Writer.print_pagedelay 500 print.printer_PDF_Writer.print_paper_data 1 print.printer_PDF_Writer.print_paper_height 11.00 print.printer_PDF_Writer.print_paper_size_type 0 print.printer_PDF_Writer.print_paper_size_unit 0 print.printer_PDF_Writer.print_paper_width 8.50 print.printer_PDF_Writer.print_reversed false print.printer_PDF_Writer.print_scaling 1.00 print.printer_PDF_Writer.print_shrink_to_fit true print.printer_PDF_Writer.print_to_file false print.printer_PDF_Writer.print_unwriteable_margin_bottom 0 print.printer_PDF_Writer.print_unwriteable_margin_left 0 print.printer_PDF_Writer.print_unwriteable_margin_right 0 print.printer_PDF_Writer.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.warn_viewing_mixed false == Firefox version == 3.6.3 == Operating system == Windows 7 == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 == Plugins installed == *-npmnqmp 071303000006 *Adobe PDF Plug-In For Firefox and Netscape "9.3.2" *Shockwave Flash 10.0 r45 *NPRuntime Script Plug-in Library for Java(TM) Deploy

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: http://kb.mozillazine.org/Password_Manager (see also the Troubleshooting section) http://kb.mozillazine.org/User_name_and_password_not_remembered (bookmarklet)

AnonymousUser
AnonymousUser Question owner
more options

I have already clicked "save passwords" long ago, and that hasn't made any difference. I get the box at the top of the browser that asks if I want to save this password, but when I click it, nothing happens. However, if I choose "save later" or "never", that works fine. There has to be something better than the oblique threads I get sent to troubleshoot this.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see any passwords in the Firefox Password Manager? Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

If not then delete key3.db and signons.sqlite as suggested in the Troubleshooting section. http://kb.mozillazine.org/Password_Manager (Troubleshooting)

You need to set a new Master Password after renaming or deleting key3.db and you lose all your currently saved passwords. See also Use a Primary Password to protect stored logins and passwords

AnonymousUser
AnonymousUser Question owner
more options

I have the same problem and I can verify that all of my passwords are still in the database. Also on some web sites, if I type in the user ID and then press TAB, Firefox then suddenly remembers it knows the password.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode. You are in Private Browsing mode if you see "Tools > Stop Private Browsing".