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I have this crash report. And I am unsure how to fix the problem. Can someone assist me? http://crash-stats.mozilla.com/report/index/a0a6696d-dae4-4563-8db6-16b3a2100612

AnonymousUser
AnonymousUser
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I cannot open firefox at all. When I checked the crash report it stated: Firefox 3.6.3 Crash Report [@ nsWindowWatcher::OpenWindowJSInternal(nsIDOMWindow*, char const*, char const*, char const*, int, nsIArray*, int, nsIDOMWindow**) ]

I am unsure how to handle this and would like some assistance.

Crash ID(s)

Firefox 3.6.3 Crash Report [@ nsWindowWatcher::OpenWindowJSInternal(nsIDOMWindow*, char const*, char const*, char const*, int, nsIArray*, int, nsIDOMWindow**) ]

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; FunWebProducts; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)

I cannot open firefox at all. When I checked the crash report it stated: Firefox 3.6.3 Crash Report [@ nsWindowWatcher::OpenWindowJSInternal(nsIDOMWindow*, char const*, char const*, char const*, int, nsIArray*, int, nsIDOMWindow**) ] I am unsure how to handle this and would like some assistance. == Crash ID(s) == Firefox 3.6.3 Crash Report [@ nsWindowWatcher::OpenWindowJSInternal(nsIDOMWindow*, char const*, char const*, char const*, int, nsIArray*, int, nsIDOMWindow**) ] == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; FunWebProducts; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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Try this: Go to your profile folder - see Profiles - Where Firefox stores your bookmarks, passwords and other user data Delete the file compreg.dat