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re-downloading Firefox, keep getting "error:file corrupt". won't download.

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  • 28 have this problem
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  • Last reply by cor-el

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I recently had to restore my desktop to factory condition. I am trying to get Firefox back, but have tried to download 3 times and keep getting, "error: file corrupt". It will not download, any ideas? thanks!

'''I recently had to restore my desktop to factory condition. I am trying to get Firefox back, but have tried to download 3 times and keep getting, "error: file corrupt". It will not download, any ideas? thanks!'''

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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files