Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 4 will not retain my selected start up page and menu customizations.

  • 1 reply
  • 38 have this problem
  • 47 views
  • Last reply by cor-el

Ir193
Ir193
more options

Downloaded upgrade to FF 4. Starts up fine but with blank tab for opening page. Reset homepage to my homepage (made sure that it was chosen in the options/general. Restarted FF. Still just a blank page. Tried customizing by showing menus. Restart. No menus, no home page. Opened second tab and went to Yahoo. Chose a story. Could not go back to Yahoo home page because back button inoperative.

Have reverted to FF 3.6.16, but would like to use FF 4 if possible.

Downloaded upgrade to FF 4. Starts up fine but with blank tab for opening page. Reset homepage to my homepage (made sure that it was chosen in the options/general. Restarted FF. Still just a blank page. Tried customizing by showing menus. Restart. No menus, no home page. Opened second tab and went to Yahoo. Chose a story. Could not go back to Yahoo home page because back button inoperative. Have reverted to FF 3.6.16, but would like to use FF 4 if possible.

Chosen solution

See:

Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

See:

Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox