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The scroll bar has disappeared on one of my sites, how can I retrieve it?

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

Vera1
Vera1
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On a site called keithurban.net, one place across the top is listed as "community" and below this is normaly 4 options to click on. one of which is "topics." I have been using this site for a long time, but today when I click on the community site none of the 4 choices are shown, and there is no scroll bar on the pages after just clicking on the "community" heading, so I cannot view the pages completely

On a site called keithurban.net, one place across the top is listed as "community" and below this is normaly 4 options to click on. one of which is "topics." I have been using this site for a long time, but today when I click on the community site none of the 4 choices are shown, and there is no scroll bar on the pages after just clicking on the "community" heading, so I cannot view the pages completely

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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(Without joining the site, I can't test whether I get the same issue.)

Try viewing the site in a completely new window, in case you are in a dialog window that doesn't allow scroll bars.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).