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This connection is untrusted

  • 2 replies
  • 12 have this problem
  • 10 views
  • Last reply by cor-el

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I have a website named www.leadzetta.com. When I go to the My Account page after login, it shows me untrusted connection (ownership not verified) with red lock on the status bar. But when I refresh the browser with the same link, warning gets away and shows trusted connection. Other browsers don't show any warning for this and I have all the updated and correct SSL certificates.

I am not sure why the warning is being shown by the browser on first load and when we refresh the page it gets away.

That same thing happens even with gmail account.

Please help!

I have a website named www.leadzetta.com. When I go to the My Account page after login, it shows me untrusted connection (ownership not verified) with red lock on the status bar. But when I refresh the browser with the same link, warning gets away and shows trusted connection. Other browsers don't show any warning for this and I have all the updated and correct SSL certificates. I am not sure why the warning is being shown by the browser on first load and when we refresh the page it gets away. That same thing happens even with gmail account. Please help!

All Replies (2)

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Well, I can't login to test it of course since I don't have an account, but the page seems to load just fine.

Could you try updating to 3.6.17 since it contains a security update which may possibly affect the way login functions. You can do that via Help | Check For Updates.

You also need to update Java via Windows Control Panel | Java | Update.

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That is a problem with that server.
The server doesn't send a required intermediate certificate.

You can check that with via this website (www.leadzetta.com);

You can contact the website and ask them to install that missing certificate.