Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox ferezes after opening a new tab

  • 3 replies
  • 4 have this problem
  • Last reply by brinda

cptully
cptully
more options

This is difficult to reproduce on command but happens regularly enough that I have found myself shying away from FireFox 4...

I have FireFox 4.01 on Windows 7 Pro 32-bit (SP1). 4 GB ram, 66 GB free on the HD.

On a regular basis, after opening a new tab, FireFox simply freezes. It will not respond to any mouse clicks or keyboard input. It will simply sit there doing nothing until I get frustrated and use Task Manager to kill it. At that point, I can restart FireFox and it almost always recovers the sites that I had open.

Chris

This is difficult to reproduce on command but happens regularly enough that I have found myself shying away from FireFox 4... I have FireFox 4.01 on Windows 7 Pro 32-bit (SP1). 4 GB ram, 66 GB free on the HD. On a regular basis, after opening a new tab, FireFox simply freezes. It will not respond to any mouse clicks or keyboard input. It will simply sit there doing nothing until I get frustrated and use Task Manager to kill it. At that point, I can restart FireFox and it almost always recovers the sites that I had open. Chris

All Replies (3)

brinda
brinda
more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode to see if a plugin / add on i creating a problem

Also see 

   Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
   Troubleshooting plugins
cptully
cptully Question owner
more options

so far running in safe mode seems to be preventing the freeze, but how would I go about finding the particular add on/plugin that is causing the problem?

brinda
brinda
more options

Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


Try troubleshooting these and you should be able to solve freezing problem :)

Modified by brinda