Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The page at docviewer at my company's website displays this error when using FireFox but not hwne using I.E. "ERROR: JAS MiscUtils AX Control not installed!"

unclegreasy
unclegreasy
more options

When using Fire Fox to view documents at my company's website, the following message occurs:

"ERROR: JAS MiscUtils AX Control not installed!"

This error does not occur when I use I.E.

When using Fire Fox to view documents at my company's website, the following message occurs: "ERROR: JAS MiscUtils AX Control not installed!" This error does not occur when I use I.E.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

That error message probably refers to a missing ActiveX control, which is why it doesn't work in Firefox but does in Internet Explorer.

https://support.mozilla.com/en-US/kb/ActiveX