Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FireFox5 does not start

ImmortalOneAndOnlyHeadBubba
ImmortalOneAndOnlyHeadBubba
more options

I just upgraded to version 5.0. FireFox will not load after I try to start it. I get an error message saying

Error: Platform version '5.0' not compatible with:

minVersion >= 1.9.2.16 maxVersion <= 1.9.2.16

I just upgraded to version 5.0. FireFox will not load after I try to start it. I get an error message saying Error: Platform version '5.0' not compatible with: minVersion >= 1.9.2.16 maxVersion <= 1.9.2.16

All Replies (1)

ImmortalOneAndOnlyHeadBubba
ImmortalOneAndOnlyHeadBubba Question owner
more options

I tried to go back to version 4.0 ... same problem. Version 4 will not run either.

Same error box appears

Modified by ImmortalOneAndOnlyHeadBubba