Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need help updating from 3.6. Under "help" I have no tabs for updating. I desperately need to update to start a website.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

I'm running 3.6.18. I've read everything I can online about updating Firefox. I clicked on the "Help" tab, but there is no tab for updating. I clicked on Edit-Preferences-Advanced, but there are only 2 options, Add-ons and Search engines. HELP!

When I tried to download it from Firefox, it wants to save it in archives. I'm fairly new to Ubuntu, DUH. I really, really don't want to have to go to Windows to do this. Please, please help! I was in line 2 different days for live chat, but it closed before it was my turn.

I'm running 3.6.18. I've read everything I can online about updating Firefox. I clicked on the "Help" tab, but there is no tab for updating. I clicked on Edit-Preferences-Advanced, but there are only 2 options, Add-ons and Search engines. HELP! When I tried to download it from Firefox, it wants to save it in archives. I'm fairly new to Ubuntu, DUH. I really, really don't want to have to go to Windows to do this. Please, please help! I was in line 2 different days for live chat, but it closed before it was my turn.

All Replies (2)

more options

Can you download the version you want and install it?

If that fails, try this page, and choose the platform you want.

more options

You need to update your Ubuntu branded Firefox version via the Ubuntu software update.

You can only update Firefox versions if you install the official Firefox version from the Mozilla site.