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When I try to open google body I get a message saying that WebGL is not initializing properly. Can you help?

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  • 77 have this problem
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  • Last reply by cor-el

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I am trying to use Google Body but I get an error message that WebGL is not initializing properly. Can you help?

I am trying to use Google Body but I get an error message that WebGL is not initializing properly. Can you help?

All Replies (3)

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Do you see any error messages about WebGL at the bottom of the Help > Troubleshooting Information page?

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This is the copy to the Troubleshooting Information page. Can you help?



 Application Basics
       Name
       Firefox
       Version
       5.0.1
       User Agent
       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
       Profile Directory
         Show in Finder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
 Modified Preferences
     Name
     Value
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage_override.buildID
       20110707182747
       browser.startup.homepage_override.mstone
       rv:5.0.1
       dom.disable_open_during_load
       false
       extensions.lastAppVersion
       5.0.1
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1312553423
       places.history.expiration.transient_current_max_pages
       64424
       privacy.sanitize.migrateFx3Prefs
       true
 Graphics
       Adapter Description
       0x21a00,0x20400
       Vendor ID
       0000
       Device ID
       0000
       Adapter RAM
       Adapter Drivers
       Driver Version
       Driver Date
       Direct2D Enabled
       false
       DirectWrite Enabled
       false
       WebGL Renderer
       (WebGL unavailable)
       GPU Accelerated Windows
       0/1
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It says: WebGL Renderer (WebGL unavailable)

What is the value of the WebGL prefs (webgl.disabled and others) on the about:config page?

Are any webgl.* prefs bold (user set)?

You can try to force webgl (webgl.force-enabled -> true) to see if that has any effect.


To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold(user set).
  • Preferences can be reset to the default or changed via the right-click context menu.