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I cannot get the introductory page with 'free hotmail' on it

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  • 1 has this problem
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  • Last reply by kinky

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I cannot get to the 'free hotmail' menu page when I log in, so you will not be able to contact me by E-mail. I get the first page which is a replacement for google which occupies the whole screen., It may say welcome to firefox on it. So I have to restart and try again. I cannot use the go back or delete because it does not show. My home 'phone number is [Ed. removed phone #]

I cannot get to the 'free hotmail' menu page when I log in, so you will not be able to contact me by E-mail. I get the first page which is a replacement for google which occupies the whole screen., It may say welcome to firefox on it. So I have to restart and try again. I cannot use the go back or delete because it does not show. My home 'phone number is [Ed. removed phone #]

Modified by Kevin

All Replies (1)

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Did you mean that you want to get to the Hotmail site? The "Free Hotmail" menu page you're talking about is probably just a one time occurrence on your Firefox browser.

You can just go to mail.live.com to log in to you Hotmail e-mail account.