Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

where does the "lock" show when I'm in a secure website such as paying a bill with online banking.

more options

Such as when you're using Internet Explorer, a locked lock shows when you're in a secure website. I want to use my online internet banking but am concerned with the fact I don't see this locked lock anywhere.

Such as when you're using Internet Explorer, a locked lock shows when you're in a secure website. I want to use my online internet banking but am concerned with the fact I don't see this locked lock anywhere.

All Replies (1)

more options

The Statusbar is gone and the "lock" with it. Security information about a web page is shown by the Site Identity Button.
The old padlock could give users a false sense that a site is secure by not supplying all of the information about a site and only showed that there is a secure connection that didn't guarantee that you are connected to the right server. The Site Identity Button was introduced in Firefox 3.0 to show more complete "identity" information for HTTPS web pages.
https://support.mozilla.com/en-US/kb/Site+Identity+Button

You can add a padlock to the location bar with the Padlock add-on- https://addons.mozilla.org/firefox/addon/padlock-icon