Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have a MacBook. OS X. I'm trying to upgrade to latest version of firefox. won't load as it says "another version of firefox is in operation."

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by finitarry

ariaguy
ariaguy
more options

I would like to know how to load the newest version. Everytime I attempt to load it...to drag the icon into the folder...it says "another version of firefox is in operation." How do I get around this? As far as I know....firefix is actually not running...not active as I'm trying to load the latest version.

I would like to know how to load the newest version. Everytime I attempt to load it...to drag the icon into the folder...it says "another version of firefox is in operation." How do I get around this? As far as I know....firefix is actually not running...not active as I'm trying to load the latest version.

All Replies (1)

finitarry
finitarry
more options

Try Force Quit to see if it is running. Press Option-Command-Esc. If not, see this page: