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i cant get any sound. Have sound with IE but cant get sound from firefox

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by bholmes

bholmes
bholmes
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i cant get any sound with Firefox. I have sound using Internet Explorer.

i cant get any sound with Firefox. I have sound using Internet Explorer.

Chosen solution

Hi bholmes,

Have you looked at the Knowledge Base article What to do if Firefox won't play any sounds? There is a lot of good troubleshooting tips in there. You might have just accidentally disabled sound for Firefox.

There is also a chance it is a plugin issue. If the first article doesn't help, take a look at Fix common audio and video issues.

Hopefully this helps!

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All Replies (2)

Matt_G
Matt_G
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Chosen Solution

Hi bholmes,

Have you looked at the Knowledge Base article What to do if Firefox won't play any sounds? There is a lot of good troubleshooting tips in there. You might have just accidentally disabled sound for Firefox.

There is also a chance it is a plugin issue. If the first article doesn't help, take a look at Fix common audio and video issues.

Hopefully this helps!

bholmes
bholmes Question owner
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i have sound now.