We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

9.0.1 keeps stopping in Win7 with message "firefox has stopped working." all updates are current. Can't find an answer on boards. Help.

  • 1 reply
  • 12 have this problem
  • 1 view
  • Last reply by Hasan

kateejay
kateejay
more options

This has happened several times over the last week, never before. There is no "crash report" for the dates it is happening. The web pages go all white and I get the error message "firefox has stopped working" and Windows closes the pages.

This has happened several times over the last week, never before. There is no "crash report" for the dates it is happening. The web pages go all white and I get the error message "firefox has stopped working" and Windows closes the pages.

All Replies (1)

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.