Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The upper portion of the webpage is not responding when I click on it. What should I do?t

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

more options

the area just below the task bar does not respond when I click on it. For instance when I click on inbox on this page nothing happens. What should I do?

the area just below the task bar does not respond when I click on it. For instance when I click on inbox on this page nothing happens. What should I do?

All Replies (1)

more options

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).