Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot connect to the internet, outlook or skype with the latest download

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

silca2005
silca2005
more options

The internet works and the connection is good, however, eversince I downloaded the latest version of firefox I cannot connect to the internet - it says problem loading the page, I cannot connect to microsoft outlook as I get an error message and while trying to connect to skype it goes into infinity mode

The internet works and the connection is good, however, eversince I downloaded the latest version of firefox I cannot connect to the internet - it says problem loading the page, I cannot connect to microsoft outlook as I get an error message and while trying to connect to skype it goes into infinity mode

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: