Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I overcome Access Denied to a website? I can't get into Facebook now - it says access denied. How can I change this?

  • 1 reply
  • 18 have this problem
  • 5 views
  • Last reply by cor-el

IrishRose17
IrishRose17
more options

I don't know what happened but I can't get onto my Facebook page now with Firefox. H E L P!

I don't know what happened but I can't get onto my Facebook page now with Firefox. H E L P!

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Please update Firefox to the latest version via "Help > Check for Updates" to get the latest security patches.

You can find the latest Firefox release in all languages and for all Operating Systems here: