Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 5 have this problem
  • 5 views
  • Last reply by duckjammy

duckjammy
duckjammy
more options

Whenever I open firefox, the Mozilla Crash Reporter window opens. This has been happening since yesterday afternoon.

Whenever I open firefox, the Mozilla Crash Reporter window opens. This has been happening since yesterday afternoon.

Chosen solution

I went to a third party site that explained how to open Firefox in safe mode. Once in safe mode, I was able to apply updates and I no longer have a problem.

Read this answer in context 👍 0

All Replies (2)

JnextC
JnextC
more options

This has happened on my Macbook too. It freezes for a couple of seconds then it goes to the crash reporter.

duckjammy
duckjammy Question owner
more options

Chosen Solution

I went to a third party site that explained how to open Firefox in safe mode. Once in safe mode, I was able to apply updates and I no longer have a problem.