We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Help please, firefox crashes constantly

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

more options
Locking duplicate thread.
Please continue here: [/questions/927238]

I am having constant crashes . I have done the troubleshooting steps that were recommended. I completely uninstalled and reinstalled Firefox 12. I ran the malware and antispyware programs that are recommended.. Nothing was found and I have also uninstalled and reinstalled any add ons.

<blockquote>Locking duplicate thread.<br> Please continue here: [[/questions/927238]]</blockquote> I am having constant crashes . I have done the troubleshooting steps that were recommended. I completely uninstalled and reinstalled Firefox 12. I ran the malware and antispyware programs that are recommended.. Nothing was found and I have also uninstalled and reinstalled any add ons.

Modified by cor-el

All Replies (1)

more options

See:


What you posted in your system details list is part of the information about your system that Firefox sends to the server and not the ID of a crash report.

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

Modified by cor-el