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firefox v13 slow accessing google mail or google voice works fine in internet explore

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  • Last reply by ashabc

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I just updated firefox to v13 and now its really slow accessing google mail and google voice. i get a message that it's connect to google but nothing happens. works fine on internet explorer. other web sites seem to work fin

I just updated firefox to v13 and now its really slow accessing google mail and google voice. i get a message that it's connect to google but nothing happens. works fine on internet explorer. other web sites seem to work fin

Chosen solution

Hi,

I am using V14.0.1

I had simliar problems both at home as well as at work while using Firefox. Both IE and chrome works fine at both places.

While I am at home and not using any proxy, it worked after disbaling spdy i.e. network.http.spdy.enabled set to false.

However, when I am at work (browsing through a proxy, Ironport in this case) and it does not work. I have noticed that its not only the google keyword search or google sites, but none of the https / ssl site work. It repeatedly prompts me for proxy authentication and even if I type my proxy username and password, it does not work.

I have been using older versions of firefox for a while and haven't had this kind of problem before.

Any idea?

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hello, some other users have reported the same issues for secure google pages with SPDY enabled (which was introduced in firefox 13).

enter about:config into the location bar & search for the preference named network.http.spdy.enabled and toggle it to false by double-clicking it - this disables the spdy protocol. please see if that works & report back. thank you!

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Hi, I changed spdy to false and it works fine now. Thanks alot

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hey, i'm checking back again - another user on the forum has reported, that the problem only occured when the network.http.keep-alive preference in about:config was set to false.

could you have a look if this is also the case on your system? if so please try toggling network.http.keep-alive to "true" (the default value) & network.http.spdy.enabled also back to "true" and see if the sites are still loading normally. because if SPDY is enabled & actually works right this would bring you a performance benefit when loading pages that support the protocol...

if network.http.keep-alive was already set to true, could you look at the other preferences that start with network.http. & see if any of those is not on its default value (=shown in bold) & report it here. this would help further troubleshooting the issue.

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Hi, I have the same problem here on Windows 2008 R2 x64/FF 13.0.1. This problem seems to be really hard to trace; I have this problem on my work machine and right here I have machines with Windows 2008 R2 x64/FF 13.0.1 without any problems!! My home PC is Windows 7 x64 and no problem there too!! My home and work machines are really alike...

I have disabled SPDY and all of my FF's configs are set back to default. the only network-related setting that I can't set back to default is network.dns.disablePrefetch. I need Foxy Proxy to do the DNS lookups on my proxy server machine...

disabling the spdy makes things better, but it does not solve the problem. that Tasks pane on lower right corner of gmail standard look doesn't load and a yellow loading message sticks to the top-middle of gmail's page...

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I found the root of evil! I Disabled "Shockwave Flash" plugin in firefox and now everything works fine...

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Chosen Solution

Hi,

I am using V14.0.1

I had simliar problems both at home as well as at work while using Firefox. Both IE and chrome works fine at both places.

While I am at home and not using any proxy, it worked after disbaling spdy i.e. network.http.spdy.enabled set to false.

However, when I am at work (browsing through a proxy, Ironport in this case) and it does not work. I have noticed that its not only the google keyword search or google sites, but none of the https / ssl site work. It repeatedly prompts me for proxy authentication and even if I type my proxy username and password, it does not work.

I have been using older versions of firefox for a while and haven't had this kind of problem before.

Any idea?