Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is there any way that I can start firefox with the add ons after I restarted without the add ons, I lost all video and pages are loading very slow and the resta

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by John99

more options

4 days ago I suddenly lost any ability to play video or any games on my laptop. And all pages are loading extremely slow. Yesterday I restarted firefox without the add-ons and still no help.

4 days ago I suddenly lost any ability to play video or any games on my laptop. And all pages are loading extremely slow. Yesterday I restarted firefox without the add-ons and still no help.

All Replies (1)

more options

Forget about using Windows restore that is sometimes known to break Firefox.

In Future remember to back up your Firefox profiles

Do NOT use any option to remove personal information but re-install firefox