Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i turn on "remember password"

  • 1 reply
  • 3 have this problem
  • 8 views
  • Last reply by cor-el

crcoffey13
crcoffey13
more options

Remember password for sites is in shades of gray (not turned on). I can not check the box to turn on this feature.

Remember password for sites is in shades of gray (not turned on). I can not check the box to turn on this feature.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you suing Norton software?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Make sure that you do not run Firefox in (permanent) Private Browsing mode.