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When I try to upload more than one file I get: "File Upload" error message - verify the correct file name was given."

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  • Last reply by Andrew

LindaEllis
LindaEllis
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I do have Java disabled. I believe Firefox did that for me. Whether I am trying to upload a photos in my Yahoo emails or in Photobucket, if I try to upload more than one, I see "File Upload" "Please verify the correct file name was given." So, I can only attach one photo in an email or upload one photograph at a time in Photobucket. I use Firefox 19.0. I use Windows XP. I appreciate any help you can provide for me.

I do have Java disabled. I believe Firefox did that for me. Whether I am trying to upload a photos in my Yahoo emails or in Photobucket, if I try to upload more than one, I see "File Upload" "Please verify the correct file name was given." So, I can only attach one photo in an email or upload one photograph at a time in Photobucket. I use Firefox 19.0. I use Windows XP. I appreciate any help you can provide for me.

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Andrew
Andrew
  • Moderator
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

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