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Firefox 19.0.2 crashes every 2 minutes

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I am using Firefox 19(latest version 19.0.2 daily updated)os is win 7 64 bit ,antivirus bitdefender .Prob is FF crashes every 2 mins!! So horrible!! Is it related to windows genuine check? Here are my latest 4 crash reports-

bp-ef24252c-49d5-4ae4-9177-a69d12130323 3/23/2013 1:13 PM
1e5c520a-52c5-4ec6-82fa-a128b5f27993 3/23/2013 12:22 PM
a163c005-22f3-4910-bdf8-d164a5fb6b97 3/17/2013 10:50 PM
bp-a0492f93-ffae-491b-a504-7ea6c2130317 3/17/2013 10:31 PM

Plz Help

I am using Firefox 19(latest version 19.0.2 daily updated)os is win 7 64 bit ,antivirus bitdefender .Prob is FF crashes every 2 mins!! So horrible!! Is it related to windows genuine check? Here are my latest 4 crash reports- <pre><nowiki>bp-ef24252c-49d5-4ae4-9177-a69d12130323 3/23/2013 1:13 PM 1e5c520a-52c5-4ec6-82fa-a128b5f27993 3/23/2013 12:22 PM a163c005-22f3-4910-bdf8-d164a5fb6b97 3/17/2013 10:50 PM bp-a0492f93-ffae-491b-a504-7ea6c2130317 3/17/2013 10:31 PM </nowiki></pre> Plz Help

Modified by pc28

All Replies (5)

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hey,

can you start Firefox in safe mode and check if its working or not?

Thanks Swarnava

Modified by Swarnava Sengupta

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It's because of spyware problem


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Modified by iamjayakumars

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Thanks Ajay.Yes I think it was a spyware problem.Still I am not sure it has gone.wait for another day!

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It because of the spyware u are using . kindly uninstall it and see whether the firefox is working fine or not !! I presume it will work fine

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It's completely due to firefox and can be easily mitigated by uninstalling all the spyware! Plus,It's highly recommended that you scan your PC with an antivirus because it might also be a problem!