Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some dropdown menues from many different sites display garbage.

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Lucius

more options

Some Drop down menus on many different web sites show garbage characters - paypal, quotes.insurance33.com, etc. It looks like special ANSI characters or non-text unicode characters. The websites show UTF-8 encoding.

Some Drop down menus on many different web sites show garbage characters - paypal, quotes.insurance33.com, etc. It looks like special ANSI characters or non-text unicode characters. The websites show UTF-8 encoding.

Chosen solution

Try to disable hardware acceleration in Firefox.

Read this answer in context 👍 0

All Replies (5)

more options

Could you post a screen shot or two with examples of what you see? This article has tips on that: How do I create a screenshot of my problem?

If you manually change the encoding does that fix the menus?

tap the Alt key > View menu > Character Encoding > Western (ISO-8859-1)

more options

See screen print

more options

Character encoding same result as UTF-8

more options

Chosen Solution

Try to disable hardware acceleration in Firefox.

more options

That was it. Thank You!