Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube not working properly on Firefox 23

  • 10 replies
  • 78 have this problem
  • 10 views
  • Last reply by cor-el

more options

Youtube worked perfectly fine before Firefox updated to version 23. The video will freeze on the first frame while the audio plays. When the browser is moved up and down by scrolling, the video will play for a moment frame by frame. If I do it enough, the video will finally play continuously.

Youtube worked perfectly fine before Firefox updated to version 23. The video will freeze on the first frame while the audio plays. When the browser is moved up and down by scrolling, the video will play for a moment frame by frame. If I do it enough, the video will finally play continuously.

All Replies (10)

more options

I had the problem of no video, only audio, with my own video that I uploaded to Flckr. I cleared the Firefox cache by clicking Tools... Options... Advanced... Network... Cached Web Content... Clear now. That solved the problem. I just posted a question in this forum asking why this worked.

Modified by bobkw222

more options

Thank you for the response. So I cleared the Cached Web Content and still have the same issue.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Also check the setting in security (anti-virus) software to make sure that it isn't blocking content or otherwise interfering.

more options

Thank you for your response.

It was changing the theme to default that did it. Even in Safe Mode with a custom theme it still acted up. Much better, thank you!

more options

Any way to have themes without it messing up Firefox?

more options

same issue and tried several themes, none of them works well, need help as I dont like default theme :(

more options

hi, setting to default solved the tube problem, but I don't like the default theme either.....................

-(
more options

Hello,

I localized our YouTube Not Playing issue to a container element using the following style:

transform: translate3d(0,0,0);

Our youtube embed code was in a child element.

As soon as I commented this CSS out, our youtube videos started working again. FireFox 25 and 26.

more options

THANKYOU WLANNI !!!

However : how do I do that ??? transform that thing ???

thnx

   :-)

Modified by geraa48

more options

The opposite is meant.
wlanni was using the transform: translate3d(0,0,0); code and that made the YouTube code malfunctioning in Firefox.
It was required to modify the CSS and remove this rule for the container element of the iframe with the YouTube player.
I don't think that this would apply to the subject of this thread as nothing would play and you wouldn't be able to start the media player.