Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

As I open up a new tab in Firefox I keep getting a Mozilla Start Page with Google.com/firefox I can't seem to get rid of it?

  • 2 replies
  • 7 have this problem
  • 1 view
  • Last reply by Dave

more options

Again, As I open up a new tab in Firefox I keep getting a Mozilla Start Page with Google.com/firefox I can't seem to get rid of it? The tab always displays the same thing. How can I delete this and get back my original tab displays? I am really not too sure how this all started if i downloaded something or not. I also notice a tab will open up on it's own with a advertisement I've run CCleaner several times but nothing...

TKS, David

Again, As I open up a new tab in Firefox I keep getting a Mozilla Start Page with Google.com/firefox I can't seem to get rid of it? The tab always displays the same thing. How can I delete this and get back my original tab displays? I am really not too sure how this all started if i downloaded something or not. I also notice a tab will open up on it's own with a advertisement I've run CCleaner several times but nothing... TKS, David

Chosen solution

Please delete the user.js file in the profile folder, and use the search reset tool.

TO FIND user.js: read the Profiles - Where Firefox stores your bookmarks, passwords and other user data article

Install the searchreset button hitting the green button and clicking accept.

Read this answer in context 👍 8

All Replies (2)

more options

Chosen Solution

Please delete the user.js file in the profile folder, and use the search reset tool.

TO FIND user.js: read the Profiles - Where Firefox stores your bookmarks, passwords and other user data article

Install the searchreset button hitting the green button and clicking accept.

more options

Thanks, this solved the issue....


David