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while surfing a small black window opens up with the firefox header and i cant close or minimize it

  • 2 replies
  • 5 have this problem
  • 6 views
  • Last reply by cor-el

kalashnikov
kalashnikov
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When i browse the internet a small black window opens up in the bottom right corner that i cant close or minimize and it has the firefox header. It came up randomly and I dont use many addons. What can i do?

When i browse the internet a small black window opens up in the bottom right corner that i cant close or minimize and it has the firefox header. It came up randomly and I dont use many addons. What can i do?

Modified by kalashnikov

All Replies (2)

kalashnikov
kalashnikov Question owner
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this is the window

Modified by kalashnikov

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

Modified by cor-el