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flash 12 conintually freezes / crashes

  • 2 replies
  • 8 have this problem
  • 4 views
  • Last reply by jen_dd

jen_dd
jen_dd
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Hi.

Flash 12 continually freezes/crashes ('adobe flash player 12 has stopped responding'), making Firefox unworkable. I've worked through the troubleshooting guide, but it hasn't helped.

There are a quite fantastic number of crash reports; if it helps, here are the last 5: bp-c9a30b30-01e3-4793-aea7-6f87a2140202 02/02/2014 17:55 bp-60541942-aa98-4d4e-a858-eab792140202 02/02/2014 17:47 bp-2684f01b-475b-4b7c-b15e-14b2e2140202 02/02/2014 17:47 bp-68be86cc-429b-4c7d-980b-d03a12140202 02/02/2014 17:43 bp-88a883f9-91fc-45c2-9ba0-8c6e72140202 02/02/2014 17:27

Can anyone help?

Hi. Flash 12 continually freezes/crashes ('adobe flash player 12 has stopped responding'), making Firefox unworkable. I've worked through the troubleshooting guide, but it hasn't helped. There are a quite fantastic number of crash reports; if it helps, here are the last 5: bp-c9a30b30-01e3-4793-aea7-6f87a2140202 02/02/2014 17:55 bp-60541942-aa98-4d4e-a858-eab792140202 02/02/2014 17:47 bp-2684f01b-475b-4b7c-b15e-14b2e2140202 02/02/2014 17:47 bp-68be86cc-429b-4c7d-980b-d03a12140202 02/02/2014 17:43 bp-88a883f9-91fc-45c2-9ba0-8c6e72140202 02/02/2014 17:27 Can anyone help?

Chosen solution

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if disabling protected mode makes a difference.

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philipp
philipp
  • Moderator
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Chosen Solution

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if disabling protected mode makes a difference.

jen_dd
jen_dd Question owner
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Hi Philipp,

That seems to have done the trick - thank you so much!  :-)