Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i go to a page that i know to download something it tells me " firefox dosent know how to open page "

more options

cant understand what the problem is it is a trusted safe site and wont let me download I payed this site for access to download content and this is pissing me off. How can a browser not know how to load a page what kind of cheap stupid lame browser are you

cant understand what the problem is it is a trusted safe site and wont let me download I payed this site for access to download content and this is pissing me off. How can a browser not know how to load a page what kind of cheap stupid lame browser are you

All Replies (2)

more options

Does the address of the page use any unusual protocol? For example, does it start with something other than http or https?


The forum software detected your Firefox as version 15. Is that correct?

Version 15 is not secure; Mozilla discloses security flaws after each new release. Is something holding you back from upgrading to Firefox 27? Please let us know so we can suggest solutions or workarounds.

If Help > About Firefox shows Firefox 27.0.1, you may need to clear the preference that is misreporting your version number. See: How to reset the default user agent on Firefox.

more options

I should have said "the address of the download" or whatever the link is that isn't opening.

Does the content open normally in Safari? If so, what application or plugin is used to play the content in Safari?