• Solved

Threads

Hello Despite consulting various online helps, I can't delete the "Discussions Threads" in Thunderbird, where can I find a procedure applicable to the current version Tha… (read more)

Hello Despite consulting various online helps, I can't delete the "Discussions Threads" in Thunderbird, where can I find a procedure applicable to the current version Thank you gillet7306@gmail.com or gilletignet@laposte.net

Asked by Jean et Fabienne GILLET 16 hours ago

Answered by DavidGG 12 hours ago

  • Solved

Message List Pane displays differently on new computer; how to match old appearance?

I have been a Thunderbird user for many years, and the default configuration (View) for the Message List Pane that I've always had is just what I want (Screeenshot 1). I… (read more)

I have been a Thunderbird user for many years, and the default configuration (View) for the Message List Pane that I've always had is just what I want (Screeenshot 1).

I've had this on Windows (10, 11) on multiple machines, and on macOS. A nice, compact listing (ignore bold; that's just unread messages).

Now I've installed on a new Windows 11 machine, and for this machine I get a very different Message List Pane that I do not like (Screenshot 2). Much more open space, takes up much more room.

All the Account Settings seem to be the same on this machine and the others, including view density, etc.

How can I fix this?

Thanks.

Asked by walt.f 5 months ago

Answered by sfhowes 5 months ago

  • Solved

I can only put 5 digits out of 6 to create 2FA.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, fi… (read more)

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Asked by TomeQ_537 49 minutes ago

Answered by TomeQ_537 47 minutes ago

  • Solved

Is it possible to use message filters to move an email to Trash as well as mark it as read?

I am using a few message filters to send the few junk emails I get to my Trash folder. Attached is a screenshot of the most recent one I created. It does move it to my … (read more)

I am using a few message filters to send the few junk emails I get to my Trash folder. Attached is a screenshot of the most recent one I created. It does move it to my Trash folder, but it shows it as being unread. Is it possible to set the message filter to both move the email to Trash as well as show it as read?

Asked by Queenmab100 19 hours ago

Answered by david 16 hours ago

  • Locked

Unable to log in to AT&T using Mozilla browser

duplicate of /questions/1489982 thread I have the latest Mozilla Firefox download after uninstalling the prior version and re-downloading the latest on my windows 10 PC … (read more)

duplicate of /questions/1489982 thread

I have the latest Mozilla Firefox download after uninstalling the prior version and re-downloading the latest on my windows 10 PC 3 times. I did this after my sign in to AT&T web mail failed to allow me to sign in. I had cleared cookies and cache. I get a window from AT&T saying "somethings gone wrong and try resetting your WiFi" when signing in. I am able to use the Mozilla browser to get to other websites including Yahoo or AT&T. I talked to AT&T and they had me sign into my webmail using MS edge. No problem, and also using MS explorer browser. They said Mozilla browzer was the problem. Anyhelp on solving this will be appreciated.

Asked by Bob9754 8 hours ago

  • Solved

Getting PR_CONNECT_RESET_ERROR on more sites

For the past few months, I've been getting this error and been searching for possible solutions. None of which have worked. I am also not using Kaspersky AV. With this, … (read more)

For the past few months, I've been getting this error and been searching for possible solutions. None of which have worked. I am also not using Kaspersky AV. With this, I'm asking if there's anything else I can do.

Here are the solutions I've tried: 1. Troubleshoot mode / disabling add ons 2. New profile 3. Clearing cache / cookies / dns 4. Changing "DNS over HTTPS" & proxy settings 5. Disabling firewall / AV / VPN 6. Chrome loads the site but I do not want to resort to this. Using developer mode browser does not work either for firefox.

Asked by dsicher 1 week ago

Answered by dsicher 4 days ago

  • Solved

Unexpected behaviour in other apps

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, … (read more)

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

Asked by frenches2 2 days ago

Answered by jscher2000 - Support Volunteer 10 hours ago

  • Locked

Unable to respond on my own blog

bold text Can someone help me understand why Firefox is not allowing me access to my own blog? This is very annoying. You help would be appreciated. Thank you. … (read more)

bold text

Can someone help me understand why Firefox is not allowing me access to my own blog? This is very annoying. You help would be appreciated. Thank you.

Asked by lee.george 10 hours ago

Last reply by jonzn4SUSE 10 hours ago

  • Solved

How and what to back up pre clean installation of Win11

In order to upgrade to Win 11, unfortunately I must do a clean install. I very much need to know what I need to do pre disk wipe to preserve my settings, do the right ki… (read more)

In order to upgrade to Win 11, unfortunately I must do a clean install.

I very much need to know what I need to do pre disk wipe to preserve my settings, do the right kind of backup of my various accounts, and be able to access my previous settings and account data once I install Tbird on my new system. It is very important for me to be able to access my old account data for legal reasons.

Thank very much in advance.

Doc

Asked by Doc_Sandy 1 day ago

Answered by Doc_Sandy 10 hours ago

  • Solved

Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (read more)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Asked by hype11419 1 month ago

Answered by hype11419 1 month ago

  • Solved

Remove Account

I previously granted permission for Thunderbird to access an account. How do I remove this permission and where does it store the emails locally so I can delete them? … (read more)

I previously granted permission for Thunderbird to access an account. How do I remove this permission and where does it store the emails locally so I can delete them?

Asked by SK 11 hours ago

Answered by DavidGG 11 hours ago

  • Locked

Catch hacker

I recently have had someone that downloaded an app from Play store and connected their phone to mine believe it's called companion how do I see and track any other device… (read more)

I recently have had someone that downloaded an app from Play store and connected their phone to mine believe it's called companion how do I see and track any other device that's been connected to mine besides going to the Google account

Asked by JR Franco 12 hours ago

  • Locked

firefox desktop does not show IRS form filler correctly 2024

the IRS has free tax form filler that I have used for years. This year (tax year 2024) the page for the filler does not show correctly. most lines overlap and cannot fi… (read more)

the IRS has free tax form filler that I have used for years. This year (tax year 2024) the page for the filler does not show correctly. most lines overlap and cannot fill in fields. I emails IRS and they say it is the browser issue---clear your cache..I did and not luck.. I did try EDGE and they show correctly. I have w10 fully updated on my laptop. anyone else have this issue and how do I fix..I prefer Firefox.

Asked by OldBob2 4 days ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

  • Solved

Not receiving email, it is on website but not downloading int mozilla

Email fine for 10 years until today, no email since 8am yesterday. No changes to computer, I have rebooted twice. Called my provider and they suggest a few changes in tho… (read more)

Email fine for 10 years until today, no email since 8am yesterday. No changes to computer, I have rebooted twice. Called my provider and they suggest a few changes in tho box that pops up when I click get messages. After location, I have mail.knology.net:143, the had me try imap.mail.knology.net, imap.mail.woway.com, and then adding :110 to all of these. Nothing helped, then they said to try to get help from Mozilla.

Your help please.

btw, I also have two gmail address in Mozilla and the work fine.

                                                          Thanks, mike

Asked by Qmavam 1 day ago

Answered by Qmavam 15 hours ago

  • Solved

Thunderbird crash on new Macbook

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application. If a new message comes in, suddenly a white square appears in the upper left… (read more)

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application.

If a new message comes in, suddenly a white square appears in the upper left of the desktop, and Thunderbird becomes nonresponsive. If I close it, it won't reopen. If I click the white square, a truncated Thunderbird menu appears at the top. See screenshot.

Also, the white square overlays all other running applications, so that anything full screen has the red and yellow close/minimize buttons hidden.

This happens whether Thunderbird is the only application running or if others are running.

It is driving me mad. Any insights how to fix it?

Asked by larry171 2 days ago

Answered by larry171 1 day ago