verify account

I'm keep receiving mails to verify my account, when I open the link, it redirects me to my Mozilla account but everything seems to be in order and y don't want my account… (read more)

I'm keep receiving mails to verify my account, when I open the link, it redirects me to my Mozilla account but everything seems to be in order and y don't want my account to be deleted. How am I supposed yo verify it? I have Two-step authentication, the Account recovery key, a Secondary email and I even singed in several devices.

Thanks in advance for the help.

Asked by Dani 1 week ago

Last reply by Dani 4 minutes ago

Set up Thunderbird on new hard drive with old profile

I've used Thunderbird for years, and I LOVE it! A few days ago, my hard drive died. I had it replaced, and I've used my data backup to recover much. I did NOT have prog… (read more)

I've used Thunderbird for years, and I LOVE it! A few days ago, my hard drive died. I had it replaced, and I've used my data backup to recover much. I did NOT have programs/apps backed up. I need VERY SPECIFIC steps to download and reinstall Thunderbird so that it uses my old profile. Should I first delete EVERYTHING having to do with Thunderbird and start anew? I did download it today and then went to the C:Users/Owner/AppData/Roaming/Thunderbird folder. In that folder, I deleted the "new" profile file (I think!). Then I moved my backed up folder called Profiles into that directory. I tried to get Thunderbird to use that profile, but no luck. I'm reasonably intelligent (I've been told!), but I can't figure how to do this, and I truly need a step-by-step blueprint. Do I download Thunderbird first? If so, what do I then do to make it find the old profile. I'm running Windows 11 Home on a PC. Right now, I'm going for a long walk to clear my brain. In the interim, if one of you really smart, nice experts could give me instructions on how to do this, I'd be eternally grateful. I have numerous folders, and some really important old emails in that old profile. I also would like to be able to retrieve my address book and calendars ... which I ASSUME are part of the old profile. Thanks in advance for ANY assistance! Don't assume I know ANYTHING!!

Asked by brorat 1 day ago

Last reply by brorat 5 minutes ago

Deleting mail account

I have an old legacy comcast email account that I want to delete from Thunderbird because Xfinity keeps denying my login attempt to get email even though it's right. I ca… (read more)

I have an old legacy comcast email account that I want to delete from Thunderbird because Xfinity keeps denying my login attempt to get email even though it's right. I can go to Xfinity and use the same login info and check my mail there and it works. I want to delete the mail account in T-bird but it keeps coming back everytime I open the app. The delete mail account for that email is greyed out under delete account option. I know it probably has to do with the way I set up Thunderbird when I installed it.

I have tried every fix I found online but the check box to delete that email account remains greyed out and the login prompt keeps popping up followed by the message saying that login to that email has failed. Over and over. On the Xfinity site I have enabled the option to allow third party apps to retrieve emails and it has worked on and off thru the years but now it wont let Thunderbird in at all.

Any ideas? I could uninstall Thunderbird and re-enter just the working emails I want to monitor but I am afraid that I will lose a lot of info and I don't want that, or worse the new install will use all the same data again.

If the email was tied in somehow to the framework of Thunderbird upon installation is there a way to get that "remove account" not be greyed out?

Any thoughts are appreciated. Thank You

Rick

Asked by Rick Hansen 1 day ago

Last reply by Rick Hansen 41 minutes ago

Snoozed Folder

I have snoozed a few emails from the Gmail web client. These move into a separate folder called the snoozed folder. This folder is not visible or synced in the thunderbi… (read more)

I have snoozed a few emails from the Gmail web client. These move into a separate folder called the snoozed folder. This folder is not visible or synced in the thunderbird client for android. Any way to sync and see this folder or get the mails from this folder? I tried searching under all mails and they did not show up.

Asked by Vineet Jain 53 minutes ago

Schedule send for emails

As we need to send many for marketing in a day, but if we use Thunderbird, the emails will all be sent in a short time, which will cause our email address to be blocked b… (read more)

As we need to send many for marketing in a day, but if we use Thunderbird, the emails will all be sent in a short time, which will cause our email address to be blocked by some users, so I wonder if we can schedule a time to send the messages. For example, messages can be sent at 3-minute interval. Does thunderbird have such a tool?

Asked by Ying Zhou 1 hour ago

Thunderbird email memory utilization

When I start Thunderbird email client, what is loaded into data memory? Is all of my email loaded into memory? Is the inbox for my login loaded into memory? I try to keep… (read more)

When I start Thunderbird email client, what is loaded into data memory? Is all of my email loaded into memory? Is the inbox for my login loaded into memory? I try to keep my inbox under 1000 emails. In all of the subfolders under the inbox I have a very large number of emails archived.

Asked by glennmaillist 2 hours ago

How to enable Java in Firefox?

Hi I am needing to be able to enable Java in Firefox on a Macbook Air, and I just cannot figure out how to get that accomplished. Do you have a place you can point me t… (read more)

Hi I am needing to be able to enable Java in Firefox on a Macbook Air, and I just cannot figure out how to get that accomplished. Do you have a place you can point me to get instructions to do that? Thanks Lana LeSoleau lanaleelesoleau@gmail.com

Asked by Lana LeSoleau 2 hours ago

not a question, but a statement to Mozilla (feedback)

In the last couple updates my mobile Firefox on my note20 (direct through Google play, fully updated) has lacked (lost) the ability to hold the back button to bring up th… (read more)

In the last couple updates my mobile Firefox on my note20 (direct through Google play, fully updated) has lacked (lost) the ability to hold the back button to bring up the history of that tab so I could go forward to a page. It had disappeared a long time ago so I refused to update the browser on my old phone then when I got this one found that it had returned, now it's gone again. PLEASE BRING IT BACK AND LEAVE IT BE.

Thank you, Eugene

Ps. I don't see the option in the settings anymore either so it's not something I can re-enable myself.

Asked by Ace_boy2786 2 hours ago

Redirected URLs are getting mangled on Linux Firefox desktop

OS: Xubuntu 24.04.1 Firefox: All version for quite a long time up through version 135. In general I have no problem with direct URLs loaded into Firefox, whether from lo… (read more)

OS: Xubuntu 24.04.1 Firefox: All version for quite a long time up through version 135.

In general I have no problem with direct URLs loaded into Firefox, whether from local links or from remote sites.

However, sometimes, possibly as a result of an embedded link in an email, or from a site that pops-up a new instance of the default browser (i.e., Firefox), the URL is mangled with a local filesystem path prepended to the proper URL. The path seems to be one that Firefox accessed in the recent past. For example, a path such as: /usr/local/bin

When the browser starts up, The URL field will show: /usr/local/binhttps://.........

I then have to delete the leading path component before I can access the URL. I'd include a test case if I could find something repeatable that I could post here, but at the moment I don't have one.

Any ideas why this is happening and any suggestions for a way to stop it.

Thanks.

Asked by Jeffery Small 2 hours ago

Thunderbird email account setup for Gmail will not accept my password for the account

I installed Thunderbird and set up my Outlook account with no problem. However, every time I try to add my Gmail account I get an error message "Unable to log in at serve… (read more)

I installed Thunderbird and set up my Outlook account with no problem. However, every time I try to add my Gmail account I get an error message "Unable to log in at server. Probably wrong configuration, username, or password." This happens whether I try to set up the account using either Thunderbird's automatic configuration by doing a manual configuration. Can anyone help? I can log into Gmail on the web with this email address and password with no problem.

Asked by mjw72652 3 hours ago