Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Mail that should be received in my inbox is now going straight to my trash.

  • 3 відповіді
  • 5 мають цю проблему
  • 2 перегляди
  • Остання відповідь від Taruno

more options

This only started happening recently. Mail that I want to receive and have been receiving normally in my inbox, has all of a sudden started going straight to my trash. This only happens to some of my incoming mail. The selection of mail that goes to the trash seems random. There are no filters to block or move any of the senders of these emails. Why is this happening, and how can I get it back to normai?

This only started happening recently. Mail that I want to receive and have been receiving normally in my inbox, has all of a sudden started going straight to my trash. This only happens to some of my incoming mail. The selection of mail that goes to the trash seems random. There are no filters to block or move any of the senders of these emails. Why is this happening, and how can I get it back to normai?

Обране рішення

If I remove TB to reinstall it later, would I lose my saved messages, addresses and everything I have on it?

I use a PC, running Win. 7 SP1. Thanks for your reply! Taruno

Читати цю відповідь у контексті 👍 0

Усі відповіді (3)

more options

Got a spam filter in your anti virus? Might be an idea to turn it off.

more options

I don't have any spam filters, so I suspected a corrupted preference file. I'm on a Mac and I couldn't figure out which file was corrupted, so I ended up removing Thunderbird, reinstalling and re-setting up all my accounts and preferences... Tedious work but It's all good now.

more options

Вибране рішення

If I remove TB to reinstall it later, would I lose my saved messages, addresses and everything I have on it?

I use a PC, running Win. 7 SP1. Thanks for your reply! Taruno