Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I now go to istartsurf when I sign on and can no longer collect my emails from tiscali - what has changed

  • 5 відповідей
  • 1 має цю проблему
  • 31 перегляд
  • Остання відповідь від Romain

more options

My firefox startup now shows istartsurf.com when I sign on - no sign of firefox anymore.

In addition I can no longer get access to my webmail account which is tiscali through talk talk, all my othere functions are as normal, except the default search which is now Groovorio.

Any idea as to what I might have done?

Thank you if you can help.

Geoff

My firefox startup now shows istartsurf.com when I sign on - no sign of firefox anymore. In addition I can no longer get access to my webmail account which is tiscali through talk talk, all my othere functions are as normal, except the default search which is now Groovorio. Any idea as to what I might have done? Thank you if you can help. Geoff

Обране рішення

Sorry for the duplicated answer with philipp's answer. Philipp is right geoffharris, you can also use malwarebytes.

Читати цю відповідь у контексті 👍 0

Усі відповіді (5)

more options

hello Geoff, you've probably got unwanted adware and malicious software on your system.

try to run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner - they are specialised in removing browser hijackers.

Troubleshoot Firefox issues caused by malware

more options

Hi geoffharris,

This could be due to an adware or potentially unwanted program or even programs that hijack browsers on your computer.

You should run AdwCleaner which will delete this kind of program if any of these is found.

You can get it here.

more options

Вибране рішення

Sorry for the duplicated answer with philipp's answer. Philipp is right geoffharris, you can also use malwarebytes.

Змінено Romain

more options

Thank you very very much. This seems to be a very common maleware but not over dangerous, more extremely annoying.

Your suggested download seems to have worked, so I am very thankful.

Best wishes

Geoff

more options

Okay, thank you for your feedback.

Glad that I could help.