When I open FF, I get a seperate page that pops up. Activities Aliexpress.com. How do I get rid of this?
When I open Firefox, it comes up but another site also comes up called Aliexpress. It appears to be some sort of shopping site. it does not come up with any other browser. Virus scans are clear. Is this site associated with FF? How do I get rid of it?
Усі відповіді (5)
It could be the work of one of your add-ons, or even add / mal-ware.
Open your Add-ons Manager <Control>(Mac: <Command>)<Shift > A and make sure you know what each one is and what it does.
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.
Also, check the programs that are on your computer
Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.
Go thru the list. If you find something that you don't know what it is, use a web search.
Thanks. The page had been loading just the last few days so I went into addons and disabled an addon that I had installed also in the last few days. It was called Troubleshooter and is supposed to "provide Firefox troubleshooting data to Mozilla". Disabeling it did the trick. Thanks again.
The Firefox browser nor Mozilla nor the Troubleshooter extension is connected with the Aliexpress website in any way.
Re-enable Troubleshooter and see if the problem comes back.
Sounds like Malware to me.
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware