Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Adobe Flash and Firefox keep crashing on all my computers. All computers are only 3 months old. Until it is corrected I will no longer use it in my company.

  • 2 відповіді
  • 2 мають цю проблему
  • 2 перегляди
  • Остання відповідь від FredMcD

more options

I am sure your volunteers are nice. Please get paid support for your product. I will pay to get a solution to my problem. Firefox and Adobe Flash keep crashing. Both Firefox and Adobe do not have accessible support. I will stopping use of this service because it is costing me money.

I am sure your volunteers are nice. Please get paid support for your product. I will pay to get a solution to my problem. Firefox and Adobe Flash keep crashing. Both Firefox and Adobe do not have accessible support. I will stopping use of this service because it is costing me money.

Усі відповіді (2)

more options

Hi mguiet, Thank you for your question. I understand that Shockwave Flash continuously crash in Firefox on your computers.

Currently the two work arounds that we have for the plugin crashing are documented here https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

As for the volunteers, I agree they are nice. As for the staff, we are hiring a Desktop Lead if you know anyone interested: https://careers.mozilla.org/en-US/pos.../oe2TYfwR

more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.