Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

What do I do when the "Recently Closed Windows" menu won't open?

  • 1 відповідь
  • 1 має цю проблему
  • 4 перегляди
  • Остання відповідь від cor-el

Zaha
Zaha
more options

I've recently been experiencing a problem where session restore does not restore all my lost windows after a Firefox crash.

Since this started occurring, my "Recently Closed Windows" History submenu will not open - although the option isn't greyed out, the menu doesn't display and instead I get a tiny blank box anchored at the submenu display point.

This originally started occurring on version 32, I am now fully upgraded to version 34.0.5 and the issue still occurs. Restarting Firefox and uninstalling/reinstalling Firefox does not solve the issue, the submenu is still not greyed out but also not displaying properly.

I've recently been experiencing a problem where session restore does not restore all my lost windows after a Firefox crash. Since this started occurring, my "Recently Closed Windows" History submenu will not open - although the option isn't greyed out, the menu doesn't display and instead I get a tiny blank box anchored at the submenu display point. This originally started occurring on version 32, I am now fully upgraded to version 34.0.5 and the issue still occurs. Restarting Firefox and uninstalling/reinstalling Firefox does not solve the issue, the submenu is still not greyed out but also not displaying properly.
Прикріплені знімки екрана

Усі відповіді (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window