Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Error: ' The Update could not be installed (patch apply failed)' . It keeps trying to install this patch but my version is the latest one!!

  • 2 відповіді
  • 2 мають цю проблему
  • 5 переглядів
  • Остання відповідь від cor-el

mollik8
mollik8
more options

I have the latest version of firefox. I know this because your website says so. But for some reason, my current firefox keeps trying to install a new version by "trying" to install a patch. But it fails every time.

I cant say exactly when this started. A few weeks ago, firefox was behaving erratically (crashing for no reason at every launch due to some video plugin fail) but i uninstalled and reinstalled (a few times) and it was fine after the last one.

I have the latest version of firefox. I know this because your website says so. But for some reason, my current firefox keeps trying to install a new version by "trying" to install a patch. But it fails every time. I cant say exactly when this started. A few weeks ago, firefox was behaving erratically (crashing for no reason at every launch due to some video plugin fail) but i uninstalled and reinstalled (a few times) and it was fine after the last one.

Усі відповіді (2)

guigs
guigs
more options

It is possible to change your update settings in the meantime. Configuration Options for Updates

However the latest version is 35.0.1.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If files already have been downloaded then remove the files in the updates and updates\0 folder. You can also delete the active-update.xml file.

Software Update not working properly:

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates